I design experiences that make sense to the people using them.
I’m a UX designer who speaks both English and Spanish. With a background in graphic design, I focus on making brand experiences less frustrating for everyone involved.
My story
I’m a senior designer with over 10 years of experience across industries—from government and healthcare to education, tech, and nonprofits. I’ve partnered with global companies like DP World and Graphisoft, as well as smaller teams and nonprofits, helping them bring websites, mobile apps, and enterprise tools to life. My background spans the full UX process, but I care most about making products accessible and genuinely useful in the real world. Being bilingual in English and Spanish, and grounded in graphic design, I bring both a systems mindset and a visual eye to every project.
Why work with me
I aim to gather research before designing
I focus on digital products that are accessible and easy to use. I aim to gather research before designing, so what I build actually works for people and helps the business succeed.
Inclusive & accessible design
My aim is to design for everyone from the start, including people with disabilities. This includes making sure developers have clear accessibility requirements during handoff.
Strategic & agile approach
I adapt to your team’s processes, whether it’s Agile, Lean, or document-heavy. Working across multiple teams and stakeholders, I aim to create solutions that are not only beautiful but also aligned with your business goals.
Cross-disciplinary skillset
My first role involved learning HTML/CSS and PHP at a startup, before I transitioned into graphic design and then UX/product design. Along the way, I’ve developed skills in typography, visual storytelling, and animation that help me create more compelling user experiences while understanding technical constraints.
What I enjoy working on
I enjoy tackling complex challenges that serve the public, address disparities, create trust and projects that make life easier. Whether it’s UI, UX or general problem-solving, I’m committed to making the process as smooth as possible. I’m always curious about new industries and what makes each company tick.
My communication style
Whether it’s Slack, Zoom, or Trello (or whatever tools you use), I believe in clear communication throughout the project and keeping everyone updated on progress and any changes.
What I've accomplished
I’ve helped both global corporations and mission-driven nonprofits make their products work better for users. For example, my work with DP World led to a 509% increase in transport registration, and I helped a healthcare client achieve a 650% rise in course registrations by designing a more user-friendly experience.
Testimonials
Working alongside Raul has been an incredibly rewarding experience. His deep-rooted expertise in user experience, usability, and accessibility—especially within the high-stakes context of government digital services—is nothing short of remarkable.
From traditional UX/UI best practices to the latest AI-driven chat experiences, Raul consistently approaches each initiative with precision, creativity, and a user-first mindset. He understands the full spectrum of public-facing digital products, seamlessly bridging design, marketing, and technology with a strong commitment to accessibility standards.
What truly stands out about Raul is his generosity in mentoring and supporting his peers. Whether you’re deep in a technical challenge or exploring strategic ideas, Raul is always willing to jump in, share insights, and elevate the conversation with real-world knowledge—from web to video, content assets to marketing campaigns. His mastery of how these components interconnect is unmatched.
In fast-paced environments where clarity, collaboration, and quality matter most, Raul brings it all. A true asset to any organization—and an even better teammate.
It was truly inspiring to work alongside Raul, who consistently brought a high level of professionalism, dedication, and a sharp focus on impactful results to every project. Raul's approach to UX design and AI chatbot development was exceptional. He consistently delivered innovative and top-quality work, demonstrating a remarkable ability to blend creative vision with practical solutions. His flexibility in adapting to evolving client needs was impressive. Whether it was reimagining user flows for a complex interface or crafting nuanced conversational architectures for an AI chatbot, Raul consistently pivoted his design thinking and research methodologies to incorporate client feedback seamlessly and generated truly engaging user experiences. He created experiences that delighted and exceeded expectations. Raul's creative energy and adaptability made him an invaluable asset to our team.
I wholeheartedly recommend Raul to any organization seeking an exceptionally talented, hardworking, and dependable UX designer.
I had the pleasure of working with Raul for over two years, and he’s one of the most thoughtful UX professionals I’ve met. He has a great eye for design and always keeps the user experience front and center. We collaborated on several accessibility-focused projects, and I really appreciated his openness to feedback and his curiosity about inclusive design.Raul contributed to major government platforms like USA.gov, Vote.gov and and actively participated in user research to better understand and serve real user needs. His designs always reflected a deep understanding of user needs. He's easy to work with, a great team player, and truly cares about building experiences that work for everyone.
My design philosophy
Make it usable for everyone
Everyone will face a disability at some stage—from a minor injury to the challenges of old age. We need to develop designs and solutions that promote autonomy, improve lives, and are accessible to all.
Products bring people together
Design fosters meaningful experiences and connections in our communities and those we cherish. We connect to people through fun, thought-provoking, or striking visuals to create memorable stories.
Data driven strategies
Never stop learning
Every solution is unique, so too must be our approach. Continuous learning and improvement—through refining techniques, exploring new tools, and adapting our perspectives—are essential.